Privacy Policy

Who We Are Bristol and Bath Intensive Courses is a trading name of James Comley, sole trader.

Service Address:
Bristol and Bath Intensive Courses
Office 1903KS
Unit 3AB
34–35 Hatton Garden
Holborn
London
EC1N 8DX

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR).

What Information We Collect We may collect and process the following data:

• Name

• Email address

• Telephone number

• Home address (for bookings or documentation)

• Payment information (processed securely via third-party providers)

• Details of your driving course and test bookings

• Website usage data (via cookies and analytics tools)

How We Use Your Information We process your data for the following purposes:

• To manage your booking and deliver driving courses

• To contact you about your course, test bookings, or follow-up support

• To send confirmations, reminders, and relevant updates

• For internal business administration

• To improve our website and services through analytics (aggregated and anonymised)

Lawful Basis for Processing We rely on the following lawful bases:

• Contractual necessity (to fulfil your booking)

• Consent (where required, such as marketing communications)

• Legitimate interests (e.g. customer service, business analysis)

How Long We Keep Your Data We only keep your data for as long as necessary:

• Booking and training records: up to 6 years

• Email correspondence: up to 3 years

• Payment data: not stored directly by us; processed via secure third parties

Your Data Rights You have rights under UK GDPR, including:

• The right to access your personal data

• The right to correct or delete your data

• The right to object to or restrict certain processing

• The right to data portability

• The right to lodge a complaint with the ICO (www.ico.org.uk)

To exercise your rights, contact us using the details below.

Contact Us For questions or data requests, contact:
Email: bookings@bristolandbathintensivecourses.com
Service Address: (as listed above)

Cookies Our website uses cookies to enhance functionality and gather usage statistics via tools like Google Analytics. You can control cookie preferences through your browser settings.

Updates to This Policy We may update this privacy policy from time to time. Please check this page regularly to stay informed.

Last updated: July 2025